The retailer, not the pipes
A switch changes who bills you. Pressure, pipework and the water itself stay with the regional wholesaler.
Retail water for commercial premises. The market in England has been open since 2017.
Many businesses have never reviewed their water account since deregulation and are still paying legacy rates. We compare retailers, consolidate multi-site accounts onto a single bill, and can arrange a water efficiency audit to flag leaks or incorrect tariff bandings.
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A switch changes who bills you. Pressure, pipework and the water itself stay with the regional wholesaler.
Multi-site businesses are often still on a separate bill for every premises. A review can put them together.
Consumption that does not match the site is a reason to look, including a possible leak or a wrong banding.
We check the address first. Wales is more limited, and many premises there stay with the regional company.
The supply stays. These are the parts of the account that a retailer review can actually move.
| What we compare | On an unreviewed account | After a retailer review |
|---|---|---|
| Who bills you | The retailer the site was given | A retailer chosen for the premises |
| Number of bills | Often one invoice per site | Can be one bill for the estate |
| The supply | The regional wholesaler | Still the regional wholesaler |
| Pipes and pressure | Unchanged by a retailer switch | Unchanged by a retailer switch |
| Consumption | Rarely checked against the site | Checked against how the premises runs |
Eligibility depends on the address. Most non-household premises in England can choose a retailer. Scotland has its own licensed providers. In Wales the choice is more limited.

The English non-household market opened in 2017. A lot of businesses have not looked at the account since. Legacy rates, a bill per site, and charges that do not match the consumption are the usual findings. The wholesaler still owns the network.
Water
Most non-household premises in England can. Scotland has its own market of licensed providers. In Wales the choice is more limited, and many premises stay with the regional company. We check the address before suggesting a switch.
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